She waited until she Disney Star Wars Chewie we’re home shirt and quickly suspended the transaction and began to check out out the next customer. This all of a sudden caught the attention of the gal with the cell phone attached to her ear. She abruptly told the person on the other end of the phone to hold on for a few seconds… She snapped at the cashier for being rude and wanted to speak to a manager. The cashier quickly called her manager to the front and she did what I wished I could have done. She completely ignored the now irate customer and continued to check out the customers that were behind her.
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The Manager did what he could to diffuse the Disney Star Wars Chewie we’re home shirt and tried to placate the lady who was now pissed off at this point, so much so she called the cashier a bitch. But each of us who checked out with the cashier afterward, all told her how great she was at handling the situation. I told her I totally understood her frustration, she told me that this type of behavior happens all the time. She was just sick of how rude some people are when all the lady had to do was put the phone down for probably a minute and a half to pay for her items, she then could have gone on her merry way